After going through the customer walkthough, you might find the customer has more inventory than expected. In this scenario, tell the customer that their move may runover and that they will be billed at the hourly rate for each hour the move runs over (their hourly rate can be found in their dashboard). If the customer agrees to this, continue with the move. If the customer does not agree, let them know that the team will work for the hours allotted in the original booking. The customer will need to contact Bellhop Customer Support if they need a follow up booking at a later time.