Prorated — or pay-as-you-go — hourly pricing applies to local labor only and full service moves once the minimum move time has been met.
If your service is completed early, before the move minimum is reached, then you will pay the minimum amount. Our minimum is two hours for labor only, and three hours for full service moves (including movers, a truck, and a driver).
Once your move minimum is met, you will be billed for the actual time used by your crew who is on-site. To ensure that your crew's clock times are accurate, make sure they scan your customer QR code to clock in when they arrive, and clock out when they're done. More info about your customer QR code can be found here.
Please note that travel time between locations is considered billable during your move, so please be sure to consider that when scheduling.
*Long Distance moves, which are booked as fixed rate, do not fall under this prorated pricing policy.