The QR code that you will use to clock your moving team in and out will be sent to you via email 24 hours before the move. It will be available on your customer dashboard. Additionally, 2 hours before your scheduled move time you will receive a text message with a link to your dashboard containing the QR code. You will use your confirmation number, zip code, and starting location to sign into your dashboard. You must sign the moving service agreement before you can access the QR via the Customer Dashboard.
Steps to navigate to the customer dashboard:
Visit Bellhop.com
Click “My Reservation” in the top right corner of the webpage
Enter the confirmation number and zip code of the starting location
Select “Prep” > “Sign move documents” > “Sign Contract”
Steps to locate the Pre move document via the email sent to you:
Search your email inbox (and potentially spam folder) to locate an email from: notifications@send.pacsafe.com
Email subject: Bellhop Moving sent you "Pre_Move Request"
Step to locate the pre-move document via text message
Search for a text that would have arrived within 2 hours of your move start time
Text would come from this number (423) 771-9533