Being prepared is key to delivering a smooth and professional moving experience for every customer. Here's what you should always bring or wear on move day:
Appearance & Attire
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Clean, comfortable moving shirt (if available, a Bellhop-branded shirt is preferred; in case this is out of reach, please avoid clothing with offensive images or language.)
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Closed-toed shoes with good grip and support — safety comes first!
Essentials to Bring
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Water, Gatorade, or another hydrating beverage — staying hydrated is critical, especially during warmer months or longer jobs.
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A positive, team-focused attitude — we aim to give every customer a five-star Bellhop experience.
For Captains/Leads
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Basic toolkit — Captains and Leads are expected to carry a personal toolkit with essentials (e.g., screwdriver, wrench) for light furniture disassembly or reassembly when needed. This helps the team stay efficient and ready for unexpected challenges.