We strive to take care of you throughout every stage of your move. In the unfortunate event that something gets damaged or lost in the process, it is our policy to make sure we address the situation and resolve it in a fair and timely manner.
If you believe Bellhop is responsible for damages or missing items, please email firstname.lastname@example.org and our Claims team will review the situation and get back to you within 1 to 2 business days. To expedite the process, please include photos and any information you can share about how the damage occurred in your email.
You can also call Bellhop Support at (888) 836-3939 (Ext. 2) to initiate the claims process.