Local Moves Cancellation Policy
Should you need to cancel your service, you can do so free of charge up to 72 hours before your reservation date.
If you cancel within 72 hours of your reservation date, you will forfeit your previously collected 10% deposit and be charged a $200 late cancellation fee.
If you are booking a move less than 72 hours out, we only charge the deposit and a late cancellation fee if the order is filled and a full team is assigned prior to cancellation. If we are unable to find a team in time for your order, you will not be charged. However, if we have already assembled a full team at the time of cancellation, you will be charged a cancellation fee equivalent to $200 + 10% of the estimated move cost.
Long Distance Moves Cancellation Policy
Should you need to cancel your service, you can do so free of charge in the first 48 hours after booking. This is when you’re charged a 10% deposit of the estimate for your service: this 10% deposit is non-refundable.
Long Distance moves that are canceled within 72 hours of the move start time are subject to a $700 Truck Cancellation Fee.