All claims are processed directly through Bellhop. If you need to file a claim, or want to follow up on an existing claim, contact our support team via email at support@bellhop.com, chat via the help center, or phone at (888) 823-5568 and the claim process will be initiated. The Claims Team operates Monday through Friday from 9 a.m. to 6 p.m. EST. Be sure to have your confirmation number, the phone or email associated with the order, and photos of the damage on hand.
